Pricing
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Sync Pricing
| Standard | Enterprise | |
|---|---|---|
| Cloud Provider | Databricks on AWS, Azure | Databricks on AWS, Azure |
| Health Check Dashboard | Yes | Yes |
| Tune # of Workers | Yes | Yes |
| Tune Instance Size | Yes | Yes |
| Tune AWS Elastic Block Storage | Yes | Yes |
| Tune Job Runtime (SLA) | Yes | Yes |
| Tune Based on Cyclical Data Sizes | Yes | Yes |
| API Access | Yes | Yes |
| Auto-Apply | Yes | Yes |
| Minimum 12 month contract commit | Yes | Custom |
| Support | Slack during business hours (EST) | Custom |
| Volume and contract term discount | No | Yes |
| Dedicated Integration Support | No | Yes |
| Cost ($/core-hours) | Contact Us | Custom |
Pricing FAQ
What is a core-hour?
For a user’s job run, we “size” the job based on the number of cores (or VCPUs) multiplied by the runtime (in hours). For example, if the job you want to optimize starts out with 1 driver, and 10 workers of the i3.2xlarge, and it runs for 60 minutes, then that is a total of (11*8)*1 = 88 core-hours.
Why charge based on core*hours?
We use the core*hour metric to make sure the Sync fee is always a small percentage of whatever job Sync is managing. Users can widely deploy Gradient and our services will always be right sized to ensure a positive ROI no matter the size of the job.
Does Sync offer a pay-as-you-go plan?
We do not currently offer pay-as-you-go plans. Our standard plan is offered with a 12 month contract paid up front.